{"success":true,"traceId":"1787239168018_AI81WF","message":"","code":200,"result":{"id":"1775430904422400001","typeId":"1775405346829434881","title":"Compensation standards for non purchased insurance","content":"<p>1、 Compensation details</p>\n<p>If your package is lost/damaged, delayed, or has customs fasteners, and you purchased package insurance when submitting the waybill, we will compensate based on the actual shipping cost of the package plus the actual value of the goods, up to the insured amount. If your package is delayed and there is a loss/damage or customs fasteners after receiving compensation for the delay, we will deduct the amount of delay compensation before making the final compensation.</p>\n<p>&nbsp;</p>\n<p><br />Disclaimer<br />1. Disclaimer for Delay Insurance: Due to force majeure factors such as epidemics, adverse weather, and wars in the country of origin, transit, and destination; The package was inspected by customs, and the recipient did not cooperate with the local customs for customs clearance or tax payment; And any delay in delivery caused by package delivery failure or failure to collect the package in a timely manner after reaching the delivery point due to recipient reasons is not within the scope of delay compensation.<br />2. Disclaimer for Loss/Damage Insurance: If the package is lost/damaged due to the recipient's reasons, or if the package is returned to the logistics company's overseas warehouse or destroyed by the logistics company due to the recipient's failure to sign for it in a timely manner, it is not within the scope of compensation for loss/damage.<br />3. Disclaimer for Customs Fastener Insurance: Customs fasteners caused by the recipient's failure to cooperate with local customs clearance or tax payment are not within the scope of compensation for customs fasteners.</p>\n<p>&nbsp;</p>\n<p><br />The final interpretation of the above content belongs to the OOPBUY platform. Thank you for your understanding.</p>","isShow":"Y","position":"faq","lang":"en_US","tagList":[]},"timestamp":1787239168019}